Frequently Asked Questions

Are these courses suitable for non-technical learners?

Yes. All courses are beginner-friendly and designed for learners without any technical background.

Which courses are available on the platform?

We offer courses in Excel, Power BI, Data Science, and other data & analytics-related tools.

What tools or software do I need?

Depending on the course, you may need Excel, Power BI Desktop, or Python. Required tools are mentioned on each course page.

Do I need to buy any paid software?

Some tools may require licensed versions, but we also guide you with free or trial options wherever possible.

Can I purchase multiple courses?

Yes, you can purchase and access multiple courses from your account.

What will be the validity of the course?

The course is valid for 12 months from the date of purchase.

What payment methods are accepted?

We accept all major credit cards, debit cards, UPI, and net banking through our secure payment gateway.

Is my payment information secure?

Yes. All payments are processed through trusted and secure payment gateways. We do not store your card details.

What if my payment fails but money is deducted?

In case of a failed payment with deduction, please contact our support team with transaction details. We’ll help resolve it quickly.

Will I receive an invoice after payment?

Yes. An invoice or payment confirmation will be sent to your registered email after successful purchase.

Can I access my courses on multiple devices?

Yes. You can access your courses on desktop, tablet, and mobile devices using your account.

What if I forget my login details?

You can easily reset your password using the ‘Forgot Password’ option on the login page.

How do I contact the support team?

You can contact the support team via email at support@datadotco.in.

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